What should I ask before hiring an AC repair technician?
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    What should I ask before hiring an AC repair technician?
    Updated:04/08/2024
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    1 Answers
    CosmicCrafter
    Updated:15/03/2024

    Hiring an AC repair technician requires careful consideration to ensure quality service.

    Key Questions to Ask Before Hiring
    • What are your certifications and qualifications?
    • Do you have insurance and bonding?
    • Can you provide references from previous clients?
    • What is your service warranty policy?
    • How do you handle emergency repairs?
    • What is your pricing structure?
    • Can you provide a written estimate?
    Common Certifications and Qualifications
    Certification Description
    EPA Certification Required for handling refrigerants.
    NATE Certification North American Technician Excellence; demonstrates technician skill level.
    State Licensure Proves compliance with local laws and regulations.
    Understanding Insurance and Bonding
    • Insurance protects you from financial loss if accidents occur.
    • Bonding provides assurance that the contractor will fulfill their obligations.
    Evaluating References

    Always ask for at least three references and follow up with them. Inquire about the quality of work, timeliness, and overall satisfaction.

    Service Warranty Policy
    • Most reputable AC repair technicians offer warranties ranging from 90 days to 1 year.
    • Clarify which parts and services are covered under warranty.
    Emergency Repair Handling

    Ask about their availability during off-hours and associated costs.

    Pricing Structure
    • Understand whether they charge by the hour or offer flat rates.
    • Ask about potential additional charges for parts or overtime.
    Importance of Written Estimates

    Always request a written estimate to avoid hidden fees and ensure transparency.

    Summary: Why These Questions Matter

    Hiring a certified, insured, and well-recommended technician ensures peace of mind and quality service. Understanding their policies aids in making informed financial decisions.

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